Christopher Sauer | christopher@christophersauer.com | Denver, Colorado
Professional Summary
5x Salesforce Certified Solution Consultant well-versed in customer service, technical support, and training. Skilled in managing Salesforce platforms, optimizing workflows, and enhancing user experiences through troubleshooting and training. Aspiring towards development and project management.
Salesforce Certifications
Platform Administrator, May 2024 | AI Associate, September 2024 | Platform App Builder, March 2025 | Business Analyst, June 2025 | Agentforce Specialist, July 2025
Technical Skills
Configuration and Setup, Data Modeling, Sales and Marketing Applications, Service and Support Applications, Productivity and Collaboration, Data and Analytics Management, Workflow/Process Automation, AI Fundamentals, AI Capabilities, AI Ethics, Data for AI, Salesforce Fundamentals, Business Logic and Process Automation, User Interface, App Deployment, Customer Discovery, Collaboration with Stakeholders, Business Process Mapping, Requirements, User Stories, Development Support and User Acceptance, AI Agents, Prompt Engineering, Data Cloud for Agentforce, Development Cycle, Multi-Agent Operability, Google Workspace, Jira, Oracle ERP , GRADE, Slack, Google Workspace, Zendesk, DemandTools, DupeBlocker, GridBuddy, Data Loader, GitHub, Trello, Salesforce Inspector Reloaded, Tango
Professional Experience
Jr. Solution Consultant
eNoble | Westminster, CO | March 2026 – Present
Training Content Development Intern
eNoble | Westminster, CO | July 2025 – Present
Creating documentation for Salesforce foster care and grantmaking processes; Training through recorded and live mediums; Workflow development; tools include Salesforce, Slack, Tango, Snagit, Jira, and Elements Cloud
Independent Salesforce Business Analyst/Admin
Ventana Consulting | Westminster, CO | April 2025 – Present
Data migration, workflow development, data matching; tools include Slack, Salesforce, Salesforce Inspector Reloaded.
Independent Salesforce Consultant
Lenticular Solutions | Westminster, CO | November 2024 — Present
Data migration, permission set, and data matching projects for Oddities & Curiosities Expo related businesses; tools include Slack, Google Workspace, and Salesforce.
Customer Service Representative
Validity, Inc. | Broomfield, CO | May 2022 – November 2023
Provided effective troubleshooting and prompt support through Zendesk, acting as a key intermediary between customers and the product team to ensure clear communication and timely issue resolution, achieving a 98% CSAT rating over approximately 1,200 tickets in 2023; recognized as Customer Success Hero (October 2023) for exceptional customer service.
Sr. Credit Analyst
Sunrun | Denver, CO | June 2021 – March 2022
Analyzed credit data and financial statements to evaluate the creditworthiness of customers, performed compliance reviews for credit checks, and made recommendations for creditworthiness; filled in on managerial duties during End of Month to ensure smooth operations.
Deal Desk/Sr. Contract Review Representative
Sunrun | Denver, CO | April 2021 – June 2021
Conducted thorough contract reviews and managed deal desk operations, ensuring compliance and accuracy while facilitating seamless contract processing; promoted as the first person in team history to advance from this role.
Customer Service Representative
OpenTable | Denver, CO | September 2018 – March 2021
Delivered exceptional customer service by managing reservations, addressing customer inquiries, and resolving issues; led the wellbeing community to promote a positive work environment and trained on Workforce Management to enhance team efficiency.
Administrative Assistant
City and County of Denver | Denver, CO | April 2016 – August 2018
Supported departmental operations by managing schedules, preparing reports, and coordinating meetings; created and launched a department newsletter for Right-of-Way Enforcement to enhance communication and engagement among team members
Education
BS in Music Industry Studies | Loyola University New Orleans | New Orleans, Louisiana | 2009 – 2013
Trailhead Badges
Four Star Ranger, Agentblazer Legend, 458 badges, 226,825 points, 91 Trails, 27 Superbadges
Volunteer Experience
Swag Coordinator| Southeast Dreamin’ | Atlanta, GA | January 2025 – May 2025
Trainer | Chattanooga Symphony & Opera | Chattanooga, TN | August 2024 – September 2024
Data Migration/Conference Volunteer | Mile High Dreamin’ | Denver, CO | March 2024 – August 2024
Relevant Coursework
This Thing Every Friday – Zenhao Academy (October 2025-Present) | Spring 2025 Salesforce Business Analyst Study Cohort – Amplify (March 2025 – June 2025) | Consulting Fundamentals – Zenhao Academy (February 2025 – Current) | Purposeful Career Cohort – Zenhao Academy (January 2025 – April 2025) | Salesforce Consulting Leadership Programme – Zenhao Academy (September 2024 – May 2025) | Salesforce Consulting Leadership Bootcamp – Zenhao Academy (September 2024) | Spring 2024 Salesforce Administrator Study Cohort – Amplify (February 2024 – May 2024) | Data Analytics and Visualization – Loyola University New Orleans (May 2021 – June 2021)
Professional Associations
Salesforce Denver Admin User Group, Co-Leader, March 2026 – Present | Nonprofit Bridge Project, Steering Committee, October 2025 – Present | Mile High Dreamin’ , Member, January 2024 – Present |Amplify, Member, February 2024 – Present
Christopher Sauer 